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Track My Order

Track My Order

At Ferguson Flowers we always strive to bring you the best service possible from the time you log onto our website to when your flowers are delivered.

HHere you will be able to track the status of your order at any time. To check the status of your recent order you must have your order number and login details to hand. This number can be found on the order confirmation email that you would have received after you place your order..

How our tracking service works

At each step of our order process, the status of your order is changed and updated. Our staff will confirm they have received your order and once it has been created it will be scheduled for delivery.

If the recipient is not available to receive the balloons, the driver if appropriate, will leave it with either a neighbour or in a safe place, otherwise, they will return the balloons back to the shop. Our drivers will always leave a calling card detailing where the gift has been left or let your recipient know how to re-arrange a convenient time for delivery.

On returning from the delivery, your flowers delivery status will be updated. We aim to ensure all our standard deliveries are marked as delivered by 6pm.

Track Your Order


1Order Received
2Order awaiting makeup
3Order scheduled for delivery
4Order delivered

*If your order date has passed and your flowers have not been delivered, please contact our customer service on 02890240111 or email customer.service@fergusonflowers.co.uk.

If you are not redirected to your order information, please ensure you have entered the correct order number. If you need any further assistance, please contact our customer service representatives on customer.service@fergusonflowers.co.uk. .

Looking For A Florist In Northern Ireland?

Ferguson Flowers is a leading online flower delivery store, with over 40 years’ experience in the floristry industry. We offer a top class delivery service Throughout Belfast City, County Antrim, Down and throughout Northern Ireland.

Each flower design is breath taking, hand created by our qualified and experienced team using the best flowers and foliage’s sourced from all over the world. Choose from any of our designs and order your bouquet online, or call our award winning friendly customer service team to place your order. We offer a same day delivery service for all order placed before 2.00pm that same day. We also have a 3-hour express delivery option Monday through to Saturday.